What people-based operational management best practice looks like for conveyancing firms, that want to develop high performing legal teams.

Lean has a long history in manufacturing, but over the last couple of decades, we’ve seen it increasingly applied to the service industry.

In the fast paced society in which we live in, are you making it easy for customers to buy and for your sales team to sell?

In the final part of our ‘life in units’ series, we look at the importance of understanding and planning around a team’s skills set. We...

Albert Einstein has been credited with saying that the definition of insanity is doing the same thing again and again and expecting...

Amazon, Nike and Toyota are household names around the world. The secret to their success is the same mindset that underpins the work of...

Sat on a beanbag watching ‘Top Gun’ on a glitchy VHS tape as a teenager, I didn’t appreciate the common management challenges sitting...

Moving house can be one of life’s most stressful events. Even just renting a property, without the added complication of having to...

At the end of each day, I religiously look at my fitness tracker to see how many steps I’ve taken and whether I’ve hit the magic 10,000....

As a CEO influencer you already know the road to turning a profit -taking responsibility for a business with exciting growth potential is...